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Terms of Service

Clear and fair terms for working with our team — no fine-print surprises.

Last updated: November 2026

These terms apply to all services and digital products provided by Scale Up — Digital Growth Studio ("we", "our", "us"). By ordering a service or product from us, you agree to the following simple terms.

Services and quotations

  • Every service is quoted personally on WhatsApp with one clear price before work begins. The quote covers exactly the items listed for that service on its page or in our chat.
  • Work outside the agreed scope is quoted separately before it is done — there are no surprise charges.

Payments

  • Work begins after the agreed advance payment. Remaining balance is due on delivery or as agreed in our chat for monthly services.
  • Monthly management services are billed per month and can be paused or stopped at the end of any paid month.

Timelines and revisions

  • We share an estimated timeline before starting. Delays caused by pending information or access from the client side may extend it.
  • Reasonable revisions to delivered work are included until final approval; a complete change of direction is treated as new work.

Client responsibilities

  • You are responsible for the accuracy of the information, content and access you provide.
  • For marketplace and advertising services, your accounts must comply with the policies of those platforms (Amazon, Noon, Meta, Google). We work within platform rules and cannot guarantee outcomes that depend on platform decisions.

Digital products (premium tools)

  • Premium tool access is provided for your personal/business use as described at the time of purchase and may not be resold or shared publicly.
  • If an activation fails from our side, we will fix it or refund that purchase.

Results

We apply professional best practices to every project, but marketing and marketplace results depend on many factors outside our control, so specific sales or ranking outcomes cannot be guaranteed.

Contact

Questions about these terms? Message us on WhatsApp: +92 332 9281189.

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